Privacy Policy

Summary

Thank you for visiting the We Are Plumbing Pros website located at www.weareplumbingpros.com (individually referred to as the "Site"). The Site is an Internet property of We Are Plumbing Pros ("We Are Plumbing Pros," "we" "our" or "us"). The following We Are Plumbing Pros Website Privacy Policy ("Privacy Policy") sets forth our policy with respect to the collection, storage and use of your personal information and other information that we collect from you. Please note, if you are a resident of a European Union Member State ("EU Resident"), you are not permitted to use the Site and/or We Are Plumbing Pros Offerings (as defined below).

Users with disabilities who wish to access this Privacy Policy in an alternative format can contact us via email or by sending us mail to: We Are Plumbing Pros | 7000 West Palmetto Park Road Suite 210 | Boca Raton, FL | 33433.

Background

You agree to this Privacy Policy, in its entirety, when you: access the Site; utilize the We Are Plumbing Pros search directory ("Directory Service") in order to obtain Listings regarding a variety of businesses, professionals, venues, products and/or services (collectively, "Third Party Offerings") as offered and provided by the third party business entities and professionals featured on the Site (collectively, "Third Party Service Providers"); access articles, discussions and feedback on the We Are Plumbing Pros Home Expert Network ("Home Expert Network") and/or access other content on the Site (collectively, "Content"); utilize the Site's many interactive features designed to facilitate interaction between you, We Are Plumbing Pros, the Ongoing Contributors and Expert Panelists participating in the Home Expert Network and other Site users including, but not limited to, blogs, comment sections, reviews and question and answer options located in designated areas of the Site (collectively, "Interactive Services"); register to submit a free Listing of your Third Party Offerings; register for Paid Advertiser Services in connection with promoting your Third Party Offerings as an Advertiser; and/or access links to our social media pages on third party social media websites, such as Facebook® and Twitter® ("Social Media Pages," and together with the Site, Directory Services, Listings, Home Expert Network, Content, Interactive Services, Paid Advertiser Services and Social Media Pages, the "We Are Plumbing Pros Offerings").

Capitalized terms not defined herein shall have the meaning set forth in the We Are Plumbing Pros Website Terms and Conditions ("Terms and Conditions").

IF YOU DO NOT AGREE TO THIS PRIVACY POLICY IN ITS ENTIRETY, YOU MAY NOT ACCESS OR OTHERWISE USE THE WE ARE PLUMBING PROS OFFERINGS.

Personally Identifiable Information We Collect

We collect your personally identifiable information when you register on the Site in order to utilize the various We Are Plumbing Pros Offerings. We may also collect your personally identifiable information when you otherwise agree to the terms of this Privacy Policy, but do not complete the applicable registration process in full.

The personally identifiable information that you must provide on the applicable Site Forms and/or in connection with your request for We Are Plumbing Pros Offerings may include, depending on the applicable We Are Plumbing Pros Offerings requested, all or some of the following: your first and last name; your e-mail address; your primary telephone number; your credit card information; the category applicable to your inquiry (where searching for a Listing); your company name; your company's address; your business telephone number; categories that apply to your company's business practice, if applicable; at your option, your mobile telephone number; at your option, your business profile and link to your company's website; any other information requested on the applicable Site Form. For purposes of this Privacy Policy, credit card information in the preceding sentence shall be considered "Sensitive Information".

Consent to Call Recording

From time to time, when you call us, when we call you, or when we forward calls between users and third party businesses, we may record those calls for quality assurance and customer satisfaction purposes. We will notify you at the beginning of any and all calls that we record.

Use and Sharing of Personally Identifiable Information

By submitting your personal information on the Site, you agree that we may share such personal information (other than your Sensitive Information) with Third Party Service Providers that you request to be contacted by in order to complete your request for Third Party Offerings, and that the Third Party Service Providers may use such personal information for any lawful purposes, subject to any restrictions contained herein.

Where you register to access any of the We Are Plumbing Pros Offerings, we use the personal information that you make available to personalize your experience with the Site, facilitate the provision of the applicable We Are Plumbing Pros Offerings to you and for verification purposes.

By submitting your personal information in connection with the We Are Plumbing Pros Offerings, you agree that such act constitutes an inquiry and/or application for purposes of the Amended Telemarketing Sales Rule (16 CFR §310 et seq.), as amended from time to time (the "Rule") and applicable state do-not-call regulations.

Non-Personal Information Collection and Use

IP Addresses/Browser Type

We may collect certain non-personally identifiable information about you when you visit many of the pages of the Site. This non-personally identifiable information includes, without limitation, the type of browser that you use (e.g., Internet Explorer, Chrome, Safari), your IP address, the type of operating system that you use (e.g., Windows or Mac OS) and the domain name of your Internet service provider.

Cookies

When an end-user visits the Site, we send one (1) or more cookies and/or gif files (collectively, "Cookies") to assign an anonymous, unique identifier to the applicable end-user's computer or other device. A Cookie is a piece of data stored on your hard drive containing non-personally identifiable information about you.

Security of Your Personal Information

We endeavor to safeguard and protect our users' personal information. When users make personal information available to us, their personal information is protected both online and offline. When our registration process asks users to submit Sensitive Information (such as credit card information), and when we transmit such Sensitive Information, that Sensitive Information is encrypted and is protected with Transport Layer Security ("TLS") encryption software.

Please be advised, however, that while we take every reasonable precaution available to protect your data, no storage facility, technology, software, security protocols or data transmission over the Internet can be guaranteed to be 100% secure.

Children's Privacy

Visitors under eighteen (18) years of age are not permitted to use and/or submit their personal information at the Site. We Are Plumbing Pros does not knowingly solicit or collect information from visitors under eighteen (18) years of age.

Opt-Out/Unsubscribe

To opt-out of receiving e-mail advertising, SMS text-based marketing (where and to the extent permitted by applicable law), telemarketing and direct mail marketing from us, you can contact us via email or mail.

Deleting and Updating Your Information

At your request, we will inform you of what personal information we have on file for you. In addition, at your request, we will remove and/or modify the personal information that you have provided to us, or that we have collected.

Please be advised that deleting your personal information will terminate your access to some or all of the We Are Plumbing Pros Offerings. If you wish to continue using the We Are Plumbing Pros Offerings, you may not delete the personal information that we have on file for you.

Changes to this Privacy Policy

We Are Plumbing Pros reserves the right to change or update this Privacy Policy at any time by posting a notice on the Site that we are changing this Privacy Policy.

Contacting the Site

If you have any questions about this Privacy Policy or the privacy practices of We Are Plumbing Pros, please feel free to contact us.

Contact Information

If you have any questions or comments about these Provisions, our Privacy Policy, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under state law, please do not hesitate to contact us by sending us U.S. mail to:

We Are Plumbing Pros
7000 West Palmetto Park Road Suite 210
Boca Raton, FL 33433

Additional State Privacy Disclosures

These Additional State Privacy Disclosures supplement the above information by providing additional information about our personal data processing practices relating to individual residents of the States of California, Colorado, Connecticut, Utah, and Virginia.

Your Privacy Choices

Depending on your state of residency and subject to certain legal limitations and exceptions, you may be able to exercise some or all of the following rights:

• The Right to Know: The right to confirm whether we are processing your personal data and to obtain certain details about the personal data we have collected about you.
• The Right to Access & Portability: The right to obtain access to the personal data we have collected about you and, where required by law, the right to obtain a copy of the personal data in a portable format.
• The Right to Correction: The right to correct inaccuracies in your personal data.
• The Right to Deletion: The right to have us delete the personal data we maintain about you.
• The Right to Opt-Out of Sales or Sharing of Personal Data: The right to direct us not to "sell" your personal data to third parties for monetary or other valuable consideration.